NSW NCAT Sydney CCD List Today

The Consumer and Commercial Division sitting at the NCAT Sydney registry is the busiest workload in the entire NSW Civil and Administrative Tribunal. In the 2023-24 financial year NCAT received 71,223 applications, and the Consumer and Commercial Division alone accounted for 52,028 of those filings, roughly 73 per cent of every matter lodged with the Tribunal. Because so many tenancy, strata, consumer and home building disputes flow through this single division, the daily NCAT Sydney CCD hearing list is one of the most searched schedules in New South Wales. This page brings the day's listing together in one place so applicants, respondents, agents, landlords, tenants and legal representatives can confirm a listing time, courtroom and venue before they travel into the Sydney CBD.

The NCAT Consumer and Commercial Division Sydney registry is located at Level 14, Civic Tower, 66 Goulburn Street, Sydney, a short walk from Central, Town Hall and Museum stations and served by numerous CBD bus routes. This is the head registry for consumer and commercial matters, and it operates separately from the John Maddison Tower building at 86-90 Goulburn Street that houses several other NCAT divisions. Everyone entering the building passes through airport-style security operated by the NSW Sheriff's Office, so allowing extra time on arrival is sensible, particularly on busy consumer claim and tenancy list days.

What the NCAT Sydney CCD Handles

The Consumer and Commercial Division resolves a wide spread of everyday disputes between people, businesses, tenants and landlords across New South Wales. It is the division most members of the public will encounter, because it covers the disagreements that arise in ordinary life: a bond that has not been returned, a defective renovation, a strata by-law disagreement or a faulty vehicle. The Tribunal deals with these matters quickly, informally and at a fraction of the cost of the courts, and the majority of parties represent themselves without a lawyer.

Common case types listed in the Sydney CCD include the following:

• Residential tenancy disputes such as bond claims, rental arrears, repairs, termination and possession orders under the Residential Tenancies Act 2010 (NSW).
• Consumer claims about goods and services, generally up to a value of $40,000 under the Australian Consumer Law (NSW).
• Home building disputes involving defective work, delays or payment, where the amount claimed does not exceed $500,000 under the Home Building Act 1989 (NSW).
• Strata and community scheme matters including repairs, by-laws, levies and access to records under the Strata Schemes Management Act 2015 (NSW).
• Retail lease disputes under the Retail Leases Act 1994 (NSW), where NCAT's monetary jurisdiction extends to $750,000.
• Motor vehicle, agricultural and other trader disputes where an enabling Act confers jurisdiction on the Tribunal.

Each of these categories carries its own monetary limit, its own limitation period and its own procedural rules, so confirming that a dispute falls inside the correct division before lodging is important. Lodging a home building claim in the wrong division, for example, can delay the matter and affect compliance with a limitation period.

How the Daily NCAT Sydney CCD List Works

NCAT hearing lists show the time and place of each case set down for a hearing, conciliation, directions or other listing event. Consumer and Commercial Division matters are usually listed at the venue closest to the place of the contract or the dispute, which is why tenancy matters are heard near the rental premises and home building matters near the property in question. Sydney CBD disputes and many higher-value or contested matters are listed at the Sydney registry, which is one reason the Sydney CCD list runs so long each sitting day.

A typical Consumer and Commercial Division listing day includes a mix of listing types rather than final hearings alone. Across the whole Tribunal in 2023-24 there were 104,837 hearings and other listing events, a figure that captures hearings, case conferences, conciliation sessions, directions hearings, expert conclaves, interim orders and mediation. When you read the Sydney CCD list, the abbreviation next to a matter tells you what stage that case has reached, so a case marked for conciliation is at an earlier point than one marked for a formal hearing.

To find your own matter you will need either the case file number, formatted like 2014/00001234, or the party name. The official record of listings is published through the NSW Online Registry Court and Tribunal Lists, and this page mirrors that schedule for the Sydney CCD so you can scan the day's cases without navigating multiple systems.

Monetary Limits and Jurisdiction at a Glance

Understanding the ceiling on what the Consumer and Commercial Division can award helps applicants decide whether NCAT or a court is the correct forum. The main thresholds are:

• Consumer claims: generally up to $40,000 for the supply of goods and services.
• Home building claims: up to $500,000 under the Home Building Act 1989 (NSW), a limit that is legislatively fixed and cannot be varied by a Tribunal member or split across multiple claims.
• Retail lease disputes: up to $750,000 under the Retail Leases Act 1994 (NSW).

Where a claim exceeds the relevant limit, or falls outside the enabling legislation entirely, the matter usually belongs in the Local Court, District Court or Supreme Court instead. NCAT is generally a "no costs" jurisdiction, which means each party ordinarily pays its own legal costs, although the Tribunal can order costs in special circumstances such as where a party has behaved unreasonably.

Lodging and Managing a Case Online

NCAT has moved strongly toward digital lodgement, and the Consumer and Commercial Division leads that shift. In 2024-25, 83.3 per cent of Consumer and Commercial Division applications were lodged online, and the Division's online lodgement rate has consistently sat above 80 per cent for several years, reaching 85.4 per cent in 2022-23. All Consumer and Commercial Division application forms can be lodged through NCAT Online Services, along with secondary applications such as adjournment requests, requests for a virtual hearing, renewals, consent orders and applications to set aside or reinstate a matter.

Before lodging, NCAT expects parties to have attempted to resolve the dispute directly, and for certain strata matters mediation through NSW Fair Trading is compulsory before an application can proceed. Keeping written records of that earlier correspondence strengthens an application and can prevent a matter being sent back for missing pre-lodgement steps.

NCAT Sydney CCD by the Numbers

The scale of the Tribunal's work explains why hearing lists are so heavily searched across New South Wales. Recent verified figures from NCAT annual reports include:

• 71,223 applications lodged across NCAT in 2023-24, with the Consumer and Commercial Division making up about 52,028 of them.
• 104,837 hearings and other listing events in 2023-24, held across 48 locations throughout NSW.
• 70,666 matters finalised in 2023-24, giving an overall clearance ratio of 99.2 per cent.
• 83.3 per cent of Consumer and Commercial Division applications lodged online in 2024-25.
• The Tribunal recorded a 3.5 per cent increase in applications lodged in 2024-25 compared with the previous year, and achieved a clearance ratio of 95.9 per cent.
• NCAT's website drew more than 1.3 million visits and over 2.7 million page views in 2024-25, reflecting how many people track cases and listings online.

These numbers show a Tribunal that resolves almost as many matters as it receives each year, which is why listing times matter so much: with tens of thousands of cases moving through the system, a single missed listing can push a matter back weeks.

Attending Your Hearing at the Sydney Registry

It is in your interest to attend the hearing listed against your name. If you attend, your side of the dispute is heard and you can question the other party. If you do not attend, the hearing generally still proceeds and orders can be made in your absence. Where a matter is dismissed because an applicant missed a hearing date, there is a short window, seven days for many Consumer and Commercial Division matters, to apply for reinstatement if there is a reasonable excuse, so acting quickly is essential.

NCAT also supports telephone and video attendance. Parties who cannot appear in person, including those interstate or overseas, can request permission to attend a virtual hearing, and the Tribunal will make arrangements on a case-by-case basis. If you need an interpreter or disability support, that can be requested in advance so the hearing runs smoothly on the day.

Checking Court Lists Across New South Wales

The Sydney CCD is one venue in a statewide network. Many applicants who follow the Sydney list also track matters at other registries, since a related dispute or an appeal may be listed elsewhere. You can move between our schedules easily: browse the full range of NSW court and tribunal lists for a statewide overview, follow a related consumer or tenancy matter on the NCAT Parramatta CCD list, or check a nearby regional venue such as the NCAT Liverpool CCD list. If your matter has moved to appeal, the NCAT Sydney Appeal Panel list shows internal appeals from the original divisions.

Frequently Asked Questions

Where is the NCAT Consumer and Commercial Division in Sydney located?

The Sydney CCD registry is at Level 14, Civic Tower, 66 Goulburn Street, Sydney, within walking distance of Central, Town Hall and Museum stations. It is a separate building from John Maddison Tower at 86-90 Goulburn Street, which houses other NCAT divisions, so it is worth confirming the correct address before you travel.

What does CCD stand for at NCAT?

CCD stands for the Consumer and Commercial Division. It is the NCAT division that handles tenancy, consumer, home building, strata and retail lease disputes, and it accounts for the majority of all matters lodged with the Tribunal.

How do I find my case on the NCAT Sydney CCD list?

You can search by your case file number, formatted like 2014/00001234, or by party name. This page reflects the day's Sydney CCD listings, and the official source is the NSW Online Registry Court and Tribunal Lists, where you select NCAT as the jurisdiction and choose the Sydney venue.

What is the monetary limit for a claim in the NCAT CCD?

Limits depend on the claim type: consumer claims are generally up to $40,000, home building claims up to $500,000, and retail lease disputes up to $750,000. Claims above these thresholds usually need to be filed in a court rather than the Tribunal.

Can I attend an NCAT Sydney CCD hearing by phone or video?

Yes. NCAT allows parties to request a telephone or video hearing, including from interstate or overseas. You should make the request when lodging or as soon as possible before the hearing so arrangements can be confirmed.

What happens if I miss my NCAT hearing?

The hearing generally proceeds without you and orders can be made in your absence. If your matter is dismissed because you did not attend, you may be able to apply for reinstatement within a short period, often seven days, if you have a reasonable excuse, so contact the registry promptly.