| Name | Court Room | Time |
|---|---|---|
| A** J** M** Wickremesooriya v T** Kim | Hearing Room 5.4 | 9:15 am |
| R** Sloan v G** Vella | Hearing Room 5.4 | 11:15 am |
| J** THATCHER v C** Ruiz | Hearing Room 5.4 | 1:15 pm |
| C** Ruiz v J** Thatcher | Hearing Room 5.4 | 1:15 pm |
Last updated: 12 Sep 2026, 3:35 am. Names are partially masked for privacy. Details may change — always check with the Registry.
The NSW Civil and Administrative Tribunal (NCAT) Parramatta Registry hears a large share of Western Sydney's everyday civil disputes through its Consumer and Commercial Division (CCD). This page gives you fast access to the daily NCAT Parramatta CCD hearing list, along with practical information about how the Tribunal works, what case types are heard, the fees that apply, and how to prepare before you attend. Whether you are a tenant, a landlord, a homeowner in a building dispute, or a consumer chasing a refund, the CCD is the division that resolves the matter.
NCAT is one of the busiest tribunals in Australia. Across the 2024-25 reporting year the Tribunal recorded a 3.5% increase in applications lodged compared with the previous year, and it maintained an overall clearance ratio of 95.9%, meaning it finalised almost as many matters as were lodged. The Consumer and Commercial Division remains the engine room of that workload, and in 2024-25 some 83.3% of CCD applications were lodged online, reflecting a steady shift toward digital case management.
What the Consumer and Commercial Division Handles at Parramatta
The CCD resolves a wide range of everyday disputes fairly and according to law. At the Parramatta venue you will typically find matters concerning residential tenancy, social housing, home building work, strata and community schemes, consumer claims, motor vehicle disputes, retail leases, agent commissions, and dividing fences. Because the Division covers so many jurisdictions, the daily list at Parramatta can move quickly, and matters are grouped by member and hearing room.
Historically, residential tenancy has driven the bulk of CCD volume. In an earlier benchmark year the Division received 58,360 applications, of which 44,893 related to residential tenancy matters, alongside 5,255 consumer claims and thousands of home building and strata files. Parramatta, as a major metropolitan registry serving Sydney's fast-growing west, carries a meaningful portion of that state-wide caseload.
Common NCAT Parramatta CCD Case Types
- Tenancy and social housing: bond disputes, rental arrears, repairs, termination and possession orders.
- Home building: defective or incomplete residential building work, commonly for claims up to $30,000.
- Strata and community schemes: by-law disputes, levies, repairs to common property and management issues.
- Consumer claims: disputes about goods or services, refunds and faulty products.
- Motor vehicles: disputes over vehicle purchases and repairs.
- Retail leases, agent commissions and dividing fences: commercial and neighbour-related matters.
Where NCAT Parramatta Hearings Are Held
The Parramatta Registry is located at Level 5, 9 George Street, Parramatta, opposite the Department's Parramatta Justice Precinct and roughly a fifteen-minute walk from Parramatta station. Several parking stations operate throughout the Parramatta CBD, and disabled access and toilets are available within the venue. NCAT registries are generally open from 8:30am to 4:30pm, Monday to Friday, except public holidays.
A useful point to understand is venue allocation. Consumer and Commercial Division hearings are usually held at the venue closest to the place of the contract or dispute. Tenancy matters are listed near the rental premises, and home building matters are listed near the building at the centre of the dispute. This is why a dispute in Western Sydney is often assigned to Parramatta rather than the Sydney CBD. If you need a different venue, you can apply for a change, though it is generally granted only where the other party agrees or the Tribunal is satisfied it is appropriate.
How to Read the NCAT Parramatta Daily List
The daily hearing list shows the parties, the case number, the hearing time, the room or member, and the type of listing. Listings are not only final hearings. The 2024-25 figures make clear that NCAT's listing events include hearings, case conferences, conciliation, directions, expert conclaves, interim orders and mediation sessions, so your matter may appear as a directions hearing or a conciliation before it reaches a full hearing. Official NCAT hearing information is typically available up to three weeks in advance and updates frequently, so always check the current list on the day.
NCAT Fees for Consumer and Commercial Division Applications
Filing fees depend on the matter type and the amount claimed. As at 1 July 2025 the standard CCD fees included the following:
- Residential proceedings: $62.00 standard, with a reduced or concession fee of $16.00.
- General consumer or commercial claims up to $10,000 (or no amount): $62.00 standard.
- Claims over $10,000 to $30,000: $128.00 standard.
- Claims more than $30,000: $330.00 standard.
- Strata and community schemes general application: $128.00 standard.
- Retail leases: $127.00 standard.
Corporations generally pay double the standard fee, while eligible applicants can access the reduced or concession rate. Fees are reviewed periodically, so confirm the current schedule before you lodge.
Applying to NCAT and Preparing for a CCD Hearing
Most applicants now lodge through NCAT Online Services, which supports all Consumer and Commercial Division case types including tenancy, consumer claims, home building and strata. The strong online lodgement rate in the Division, sitting above 82% for several years running, shows how central the digital pathway has become. For some matters, such as certain strata disputes, mediation through NSW Fair Trading may be required before you apply.
To prepare, gather your evidence early. Bring your application, any contract or tenancy agreement, receipts, photographs, quotes, correspondence and a short written summary of what you are asking the Tribunal to order. NCAT staff can provide procedural information but not legal advice, so if your matter is complex it is wise to seek advice before the hearing date. Adjournments are possible but not automatic; hearings proceed on the scheduled date unless there is a good reason to change it, and you must notify the other party of any adjournment request as early as possible.
How Parramatta Fits Into the Wider NCAT Network
NCAT operates across dozens of locations state-wide. In 2024-25 the Tribunal held listing events in 45 locations across New South Wales, and it recorded well over one million website visits, underlining how many people rely on its services each year. Parramatta sits alongside other principal metropolitan registries as a key access point for Sydney residents who want their dispute heard closer to home rather than travelling into the CBD.
If your matter relates to a different type of proceeding, the Tribunal and the surrounding court network offer other pathways. For criminal, traffic and general local matters in the same city centre, the Parramatta Local Court list is the relevant listing, while more serious indictable and civil appeal matters are handled at the Parramatta District Court. For CCD matters administered from the central Sydney venue, you can view the NCAT Sydney CCD hearing list, and residents of the south-west may prefer the NCAT Liverpool CCD listings at the Liverpool Registry.
Appeals from a CCD Decision
If you disagree with a CCD decision, you may be able to lodge an internal appeal to the NCAT Appeal Panel. Appeals are a real and regular part of the Tribunal's work; in 2024-25 there were 655 internal appeals lodged across all divisions. An internal appeal on a question of law can generally be made as of right, while an appeal on other grounds usually requires the Appeal Panel's leave. Strict time limits apply, so act quickly if you intend to appeal.
Frequently Asked Questions
Where is the NCAT Parramatta CCD located?
The Parramatta Registry is at Level 5, 9 George Street, Parramatta, near the Parramatta Justice Precinct and about a fifteen-minute walk from Parramatta station.
What time do NCAT Parramatta hearings start?
Registry hours are 8:30am to 4:30pm, Monday to Friday, except public holidays. Your specific hearing time is shown on the daily list, so check the current list on the day of your hearing.
How much does it cost to lodge a CCD application?
As at 1 July 2025, residential proceedings and smaller consumer claims cost $62.00 standard, claims over $10,000 to $30,000 cost $128.00, and claims above $30,000 cost $330.00. Concession rates apply to eligible applicants.
Can I attend my NCAT hearing by phone or video?
Yes, in many cases. NCAT offers a mix of in-person, telephone and video hearings, and you can request permission to attend virtually using the relevant CCD form.
How do I find my case on the Parramatta list?
Search the daily NCAT Parramatta CCD hearing list by case number, party name or location. Listings are usually available up to three weeks ahead and are updated regularly.
Do I need a lawyer at NCAT?
NCAT is designed to be accessible without a lawyer, and in many CCD matters parties represent themselves. In more complex disputes, representation may be permitted, and seeking legal advice beforehand can help.
